Account Manager - Facilities - VA Beach, VA

Account Manager - Facilities - VA Beach, VA POSITION SUMMARY The Account Manager will serve as a resource and strategic partner to clients to determine the best solution for their office, school, or building’s safety and cleaning needs.
Successful candidates will build strong relationships with building, facility, and maintenance managers.
POSITION EXPECTATIONS Serve as a resource and strategic partner to clients to determine the best solution for their office, school, or facility safety and cleaning needs.
Use a consultative approach to identify product and equipment recommendations based on needs, scope, and budget.
Stay up to date on the current safety and hygiene standards within our markets served and manufacturer product updates.
Offer personalized service to clients, understand and promote the benefits, capabilities, and advantages of working with The Supply Room.
Actively participate in networking activities, including networking with local associations, industry events, trade shows, and other forms of business development activity.
Maintain and report on projects, leads, and other sales activity.
Achieve established sales and gross profit targets.
Set accurate expectations with clients and collaborate with Support and Operations teams to successfully fulfill a client's objectives and project goals.
Build trust and inspire loyalty with our customers.
Maintains customer confidence and protects operations by keeping information confidential.
Maintains a safe and clean working environment by complying with policies, procedures, and regulations.
Other duties as assigned.
MINIMUM QUALIFICATIONS & SKILLS Reliable transportation is required to travel to and from customer locations.
Education, Certifications and /or Licenses: Bachelor’s degree is preferred, but not required.
Experience: 3 years of sales or relationship building experience with facility and maintenance managers is preferred, but not required.
B2B industry experience specific to the janitorial field is a plus, but not required.
Knowledge/Skills: Ability to interact professionally with clients and fellow employees.
Must be a highly motivated to learn and grow, self-directed, and proactive.
Reliable and responsive.
Competitive spirit.
Excellent interpersonal/customer service skills.
Excellent presentation, listening, verbal, and written communication skills.
Time management and organizational skills with excellent attention to detail.
Conscientious and positive attitude.
Proficient in office computer software use (Word, Excel, Outlook, PowerPoint, etc.
).
Able work independently and/or collaboratively within a team – willing to roll up your sleeves and help the team get work done.
Lives and leads by TSR’s values and serves as an example of the best we want to see in our team.
Able to interact professionally with customers, vendor partners, and fellow employees.
Demonstrate honesty, integrity, and conscientiousness – care about doing the right thing, not the easy thing.
Possess a positive attitude.
Innovative mindset – demonstrate flexibility and problem-solving skills when met with challenges.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About The Company The Supply Room is a business-to-business distributor of office supplies, furniture, coffee and breakroom products, janitorial and cleaning supplies, promotional products, and technology solutions to customers seeking customized workplace solutions and personalized service.
We are the region’s largest independent office supply dealer with ten locations in Virginia and Maryland.
A family-owned and operated company since 1951, TSRC, Inc.
is dedicated to supporting our team members and the communities in which we serve.
Available benefits include: paid leave and holidays; medical, dental, vision, and life insurance coverage; short and long term disability coverage; 401k with a corporate match; and tuition reimbursement for career development courses.
TSRC, Inc.
is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity, national origin, disability or veteran status.
If you are a qualified individual with a disability, or a disabled veteran, you have the right to request an accommodation if you are unable, or limited in your ability, to use or access our online application system.
To request accommodation, please contact Human Resources at (804) 412-1200.
TSRC, Inc.
maintains a drug free workplace.