Essential Functions / Key Responsibilities:
Builds partnerships with customers and sets the example for the delivery of exceptional customer service.
Reviews operational and financial reports to ensure the station meets goals and objectives and takes corrective action as required.
Ensures compliance with policies and procedures, rules, standards, customer requirements, and governmental/regulatory requirements.
Participates in employee relations investigations when complaints arise and resolve issues in a professional and timely manner.
Promotes and adheres to policies concerning Safety, Anti-Harassment, and Equal Employment opportunities.
Recruits new employees to ensure appropriate staffing, promotes team-building initiatives, and performs coaching/mentoring activities to develop and motivate team members.
Ensure that employees are properly trained, and audit safety records as needed.
Sets, measures, and manages the performance of self and others.
Leads team members in achieving/exceeding operational and financial objectives and goals.
Ensures compliance with rules and standards of all relevant regulatory agencies and applicable laws.
Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
Pre-requisites:
Valid In-State Driver’s License.
Ability to pass a pre-employment drug screen.
Ability to pass up to a 10-year background check.
Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
Must complete ramp and SIDA training to obtain airport authority identification security.
Work a variety of shifts, including nights, weekends, holidays, and overtime.
Must be able to be alert to moving vehicles or aircraft and use radio equipment.
Enjoy the outdoors daily (sun, rain, sleet, or snow!) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt, and dust for extended periods.
Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift 40 to 50 pounds on raised surfaces.
Must be able to walk, climb, bend, kneel, crawl, and stoop frequently and for extended periods.
Must be able to work in cramped or high places.
Must be able to carry heavy items up and down jetway stairs.
Ability to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard, printer, and phone.
Benefits:
ERMC Aviation offers a full range of benefit offerings for full time employees including medical, dental, vision, HSA, 401k, company paid life insurance, supplementary life insurances, voluntary benefits (such as accident, cancer, hospitalization), and a college education savings plan.
Additionally, as a member of the Unifi Service family of companies, we can participate in the significantly discounted flight benefits offered as well.
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