Catering Sales Administrative Assistant

About Us: As the "go-to" caterer in the Coastal Virginia area for more than twenty-seven years, The Gourmet Gang has built an unmatched reputation for producing distinctive events and providing high quality, handcrafted menus that are as creative as they are delicious.
Our six gourmet lunch bistros offer imaginative flavors and top-quality ingredients that delight our "regulars" and our new guests alike.
In addition, our professional full-service event catering has been a part of our area's most notable soirees, galas and corporate events.
About You: You take pride in consistent communication with customers Smoothing ruffled feathers is your superpower You are energized by making other people's jobs easier You are obsessed with organized workflow and the freedom it brings You enjoy making sure every 'i' is dotted and every 't' is crossed You like being exceptionally good at what you do You are a hospitality pro interested in learning more about the catering business How You Will Make An Impact: The Catering Sales Administrative Assistant assists in managing administrative tasks related to catering sales operations, ensuring smooth coordination between customers and the Gourmet Gang team.
Some tasks you will be responsible for are: Managing and processing online orders.
Communicating with customers via phone, email, and in-person to gather event details, answer inquiries, and provide exceptional customer service.
Supporting the catering sales team by managing inquiries and scheduling appointments.
Confirming payment details and ensuring accurate transaction processing.
Performing various administrative duties such as filing, data entry, invoicing, and maintaining office supplies to support sales team efficiency.
What You Bring to the Table: Proven experience in an administrative or sales support role, preferably in the catering or hospitality industry.
Polished and professional phone presence.
Detail-oriented with a quick and efficient working style.
Exceptional interpersonal skills for client interactions.
Experience in a high call volume environment, a plus.
Able to work M-F from 11am to 4:30pm The Good Stuff: $15/hr Free Employee Shift Meal as well as an additional 40% deli discount