Communications Manager

Plan, implement, direct and manage the process of routing inbound, outbound calls.
Ensure delivery of high quality communication services to employees, associated physician offices, vendors, partners, patients and their families.
Implement workflow processes and procedures for establishing and maintaining effective communications between all departments.
Bachelors Degree or 4 years of related experience required.
Bachelor's Level Degree Management 10 years Call Center 10 years Writing Troubleshooting Time Management Technology/Computer Speaking Social Perceptiveness Service Orientation Reading Comprehension Project Management Monitoring Microsoft Word Microsoft PowerPoint Microsoft Excel Microsoft Access Mathematics Leadership Judgment and Decision Making Critical Thinking Coordination Complex Problem Solving Communication Active Listening Active Learning