SUMMARY
The Leasing Consultant provides tours, completes the leasing process with prospective residents, and executes marketing strategies for the property.
Responsibilities also include planning and hosting resident events for the community and maintaining positive resident relations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Interviews prospective residents and records information to ascertain needs and qualifications.
• Accompanies prospects to model/vacant apartments and discusses size and layout of rooms, available amenities, and terms of lease.
• Ensures consistent follow-up with prospects.
• Processes application for approval in compliance with policies and procedures.
• May be responsible for processing lease renewals.
• Schedules move ins and completes all lease paperwork with prospect.
• Walks all move-in's prior to the move in date to ensure readiness.
• Follow up with new residents after move in.
• Inspects condition of premises periodically and arranges for necessary maintenance.
• Plans and coordinates resident events.
• Courteous, efficient handling of resident requests and complaints.
• Assists with all marketing duties including preparation of market surveys.
• Assists with sending out all resident notices.
• Weekend work may be required.
• Adhere to all company policies including but not limited to safety and Fair Housing.
• Other job duties as assigned.
QUALIFICATIONS AND SKILLS
• One year experience as a leasing professional is preferred.
• Up to one year of related experience or training; or, equivalent combination of education and experience.
• Experience with virtual and in person community tours is preferred.
• Working knowledge of property management platforms (i.
e.
, Yardi, Entrata, Yieldstar, CRM) preferred.
• Marketing skills with the ability to execute a property marketing plan through outside marketing, social media and resident functions (familiar with the local market) preferred.
• Excellent communication (verbal and written), relationship-building, and customer service skills.
• Depending on the property, a valid driver's license and automobile insurance may be required.
ENVIRONMENTAL AND PHYSICAL DEMANDS
The environmental and physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Constant walking, standing, and sitting alternately; frequent climbing of stairs; occasional bending, stooping, kneeling, crawling, squatting, pushing/pulling, and reaching above shoulders.
• Frequently lift less than 10 lbs; Occasionally lift over 10 lbs.
• Strong constant finger dexterity with ability to grasp/turn.
• Strong sensory skills such as good eyesight, good hearing; ability to comprehend, speak, write and communicate.
• Work in a variety of conditions, including both indoors and outdoors; noise level is usually moderate.
• Possible exposure to caustics, solvents, oils, fumes, flammables, pesticides, etc.
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