Overview:
This is not a Remote position.
This position is based at our Norfolk, VA campus location.
Career-Changing Opportunity at Culinary Institute of Virginia (CIV) : Admissions Representative
Come join the passionate, student-focused team at ECPI University's Norfolk, VA campus.
We're looking for a driven and talented Admissions Representative to guide prospective students on their educational journey.
About Culinary Institute of Virginia
Culinary Institute of Virginia (CIV), The College of Culinary Arts of ECPI University, offers degrees designed to help prepare graduates to become responsible, respected, and valuable members of the hospitality workforce.
Programs offered, including Culinary Arts, Baking and Pastry Arts, Culinary Nutrition, and Food Service Management, reflect the dynamism and diversity of the food service industry.
Responsibilities:
Provide excellent customer service to potential students through consistent and effective outreach and follow-up.
Make outbound calls to prospective students who have expressed an interest in attending the University.
Meet with potential students to accurately explain program offerings; discuss and advise suitable programs in accordance with the student’s interests, qualifications, and career goals.
Represent the University both on and off campus to prospective students, parents and other individuals or organizations involved in the college selection process.
Attend all admissions department meetings and training sessions.
Accurately account for all inquiries and admissions activity associated with all inquiries; complete daily activity reports.
Ensure that all enrollment paperwork is completed accurately and in a timely manner.
Keep all required reports current and accurate, including information stored in the University systems.
Adhere to a strict code of ethics and comply with all CIV's policies and procedures, State and Federal laws and accrediting body regulations.
Network and build strong relationships to generate personally developed referrals.
Work collaboratively with other departments to ensure student satisfaction.
Assist in the planning and implementation of on-campus events and programs for groups and individuals.
Qualifications:
Education/Experience
Bachelor's degree preferred.
1-3 years of successful experience in sales, marketing, public relations, recruitment or other related field strongly preferred.
2-3 years of related experience to include appointment setting, interviewing, relationship building, client services, commitment to follow-up skills, coordinating programs and events, etc.
Any equivalent combination of education and experience
Skills/Abilities
Passionate about helping others achieve their educational and career goals.
Excellent customer service skills; to include the ability to effectively follow up and follow through.
Effective oral and written communication skills.
Effective computer skills as well as familiarity with the professional use of social media.
Demonstrated ability to work effectively both independently as well as part of a team.
Benefits of Employment
ECPI University provides a comprehensive benefits program designed to help our faculty and staff stay healthy, feel supported, and maintain a work/life balance.
To learn more about benefits at ECPI University, click HERE.
Committed to excellence and innovation, ECPI University is proud to be an equal opportunity employer.
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