Sentara Enterprises is currently hiring full time Referral Coordinators to join their Home-Based Services team in Chesapeake.
Shift: Monday - Friday (8am - 5pm OR 9am - 6pm OR 10am - 7pm), plus every other weekend rotation.
In the Centralized Referral Center, patients will receive timely electronic access to a list of clinically appropriate home-based providers in the service area where they live.
The Referral Center will then transition the patient to their preferred home-based provider which will provide seamless and consistent patient transitions and continuum of care, reduce length of stay for patients transitioning to post-acute care, automate compliance and standardization of Medicare discharge planning requirements, and increase more timely communication between post-acute providers and Sentara hospitals about the discharge plan.
Qualifications:
VA LPN License required
2 years customer service experience required
1 year clinical experience required
Benefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more.
Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity.
Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!
Keywords: #Indeed, Monster, Talroo - Allied Health, LPN, Referral Coordinator, Intake Coordinator, Licensed Practical Nurse
Evaluating and processing referrals by receiving and responding to incoming calls from referral sources or potential patients .
Record the outcome of calls and make follow up calls as necessary.
Enter referral information in system including clinical information and orders for services.
Develop and maintain a working knowledge of all services and resources provided by Sentara and available within the community.
Act as a resource for patient and referral source issues.
Licensed Practical Nurse (LPN) Single State - Nursing License - North Carolina
Licensed Practical Nurse (LPN) - Nursing License - Compact/Multi-State License
Licensed Practical Nurse (LPN) Single State - Nursing License - Virginia
Trade School Graduate
High School Grad or Equivalent
Clinical 1 year
Customer Service 2 years
Communication
Microsoft Office
Technology/Computer
Service Orientation
Time Management
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