Assistant Car Wash Manager

Customer Service is Job #1 Responsible for maintaining a working environment focused on customer satisfaction.
Identify and promptly resolve customer concerns and complaints.
Essential Duties and Responsibilities: Facility Manager-on-Duty (MOD) in absence of General Manager Ensure customer satisfaction Identify and promptly resolve customer concerns and complaints Ensure car wash quality standards Manage overall vehicle flow and production in car wash operation Ensure car wash compliance with all OSHA and EPA standards Conduct on-going safety training and meetings Perform opening and closing duties Maintain and inspect car wash equipment Manage inventory of chemicals, towels, etc.
Recruit and hire car wash staff Train all car wash employees according to the Car Spa certification process Assess performance and skills of car care specialists Provide feedback, coaching, and corrective action as needed to maintain employee standards and improve performance.
Schedule car wash employees / manage payroll budget and time clock Achieve profitability goal (i.
e.
, average ticket, volume, production) Maintain accurate records and reporting Perform all essential duties and responsibilities as outlined on the job descriptions for the all car wash employees Working Conditions: All work is done outdoors in all types of weather.
Safety is a prime concern due to the constant traffic movement.
You must be alert and move safely around moving vehicles.
You are required to enter and/or reach all areas of any type vehicle.
You must constantly bend, reach, stoop and stretch.
You must be able to step up into and down out of vehicles.
Qualifications: Mandatory Car Wash management experience or equivalent Basic Management competencies outlined by Car Spa 9am-7:30pm 45-50 a week