Lead Events Support Technician

Title: Lead Events Support Technician Agency: VP OF ADMIN AND FINANCE Location: Norfolk, VA FLSA: Non-Exempt Hiring Range: Full Time or Part Time: Additional Detail Job Description: Provide technology consulting support services to all university departments and student groups hosting events in Webb Center, Broderick Dining Commons, The Ted Constant Convocation Center, public outdoor areas, or major events held in classrooms.
These services include determining equipment needs, planning and set-up of necessary equipment, and support during events.
Coordinate equipment purchases, repairs and/or service calls with university approved vendors for all equipment owned by Auxiliary Services.
This position provides and supports technology resources for non-academic events.
Minimum Qualifications: Exceptional knowledge of configuration and support of audio-visual equipment.
Considerable knowledge of personal computers specifically in the use with media equipment.
Working knowledge of effective customer service and problem-resolution techniques when serving diverse customers.
Working knowledge of effective oral and written communication techniques.
Some knowledge in the troubleshooting/repair of media equipment.
Considerable computer literacy preferably in Microsoft products.
Considerable knowledge of digital and networked room controllers and user interfaces.
Preferred Qualifications: Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force.
Equal Opportunity Employer