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Senior Manager, Customer Success

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Posted : Tuesday, June 11, 2024 12:50 AM

Who We Are Join a rapidly growing company revolutionizing the trucking industry! Cargomatic is the #1 technology platform and digital marketplace for powering world-class, local trucking.
Local trucking is the lifeblood of every regional economy, and yet this $82 billion industry still relies heavily on phone calls and fax machines.
Cargomatic is transforming the way goods move around metropolitan areas by connecting shippers and commercial truck drivers with mobile technology.
We are solving complex, real-world problems every day, and giving full transparency to the shipping process.
Manager, Drayage Operations Cargomatic is seeking a capable Senior Manager, Drayage Operations to join our growing team.
This position is a unique opportunity to help drive growth through the optimization of our technology platform.
The right person will be comfortable in an "all hands on deck" environment, can build and manage a team, loves solving problems, creating new processes, scaling those processes, and can thrive in a start-up culture.
Cargomatic was named to the list of Built In Best Places to Work for 2024, which recognizes the benefits we offer, our people first culture and commitment to supporting our employees’ success, growth and well-being.
Job Duties • Strong leadership ability required, including experience motivating staff and driving performance improvement • Demonstrate a thorough knowledge of all modes, including rail and drayage • Ability to work successfully under pressure, including strong negotiation, problem solving, and analytical skills • Understand KPI’s and articulate how individuals contribute to team success • Use operational expertise to drive broad improvements to our tools and methods What You’ll Need • 5+ years experience in drayage, transportation, and/or logistics • Strong analytical skills • DOT Rules/Regulations Knowledge • Good communication skills are required (written and verbal) • Experience with drayage pricing / rate negotiations • Has worked with one or more transportation management system (TMS) • Has worked with Microsoft Excel and Word extensively Company Benefits • Competitive pay • Great medical, dental, and vision insurance options • Flexible paid time off (PTO) • Work in a high-growth company redefining logistics and supply chain The expected salary range for this role is $100,000 to $105,000.
The actual base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and other factors permitted by law.
Decisions will be made on a case-by-case basis.
In addition to the base salary, this position may be eligible for performance-based incentives.
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• Phone : NA

• Location : Norfolk, VA

• Post ID: 9065738308


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