Neighborhood Relations Manager

Description The City of Norfolk's Department of Neighborhood Services, Bureau of Neighborhood Engagement, is currently seeking a Neighborhood Relations Manager to manage the department’s collaboration with post-secondary institutions; broad, boundary-spanning engagement initiatives; the annual Norfolk Neighborhood Expo; the NBN (Neighbors Building Neighborhoods) Steering Committee; and supervision of a team of Neighborhood Development Specialists, amongst other responsibilities.
This role offers the opportunity to collaborate with other city departments and external organizations in creating strategies and initiatives that support socially resilient neighborhoods.
The Department of Neighborhood Services was established to invest in residents, resources, and solutions to develop a greater quality of life for all neighborhoods in the City of Norfolk.
The Bureau of Neighborhood Engagement supports the interest of neighborhoods and community-based organizations by: Fostering and promoting individual and community neighborhood involvement.
Positioning neighborhoods for investment and growth.
Supporting creative, constructive, and positive solutions to community concerns.
Developing organizational and leadership capacity within resident organizations.
Departmental Hiring Salary: $62,122 - $71,440 Essential Functions Essential functions include, but are not limited to: Cultivates community pride and civic responsibility by working with the Bureau Manager in coordination of various efforts including the Block-by-Block grant, Norfolk Neighborhood Month, and neighborhood awards presentations.
Ensures team members are educating and connecting residents with available resources by promoting the use of community asset mapping tools, NBN Academy courses, and strategic goal setting.
Serves as the bureau’s primary trainer for new hires and existing staff to ensure consistent, uniform, and continuous delivery of services based on city, department, and bureau mission and focus, and furtherance of the bureau’s C3 model.
Serves as the bureau’s lead to ensure promotional items, industry reading, and training materials are always available within budget constraints.
Works as part of the bureau’s leadership team to coordinate staff and program activities by assisting in employee selection and evaluations, assigning special projects, setting expectations, and recommending training and staff development.
Assists in the bureau’s budget process.
Serves as primary supervisor in the Bureau Manager’s absence.
Attends weekend and evening meetings and activities as required.
Education/Experience Work requires broad knowledge in a general professional or technical field.
Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.
Required: Three years’ experience in community development, community engagement, and/or community outreach.
The preferred candidate will possess major college coursework in Public Administration, Urban Studies, Human Services, Sociology, or other related areas of study.
In addition, the preferred candidate will possess at least two years of experience in community development, community engagement, community outreach, or housing programs and services.
Additional Information & Requirements Additional Information & Requirements Valid Driver's License required.
Work Hours: Monday through Friday from 8:30 a.
m.
to 5:00 p.
m.
This position will require work on weekends and evenings hours for resident engagement events.
Signing Bonus: This position is eligible for a $5,000 signing bonus.