We are currently seeking an experienced *General Manager *to join Harmony Hospitality, Inc.
to lead our Tru by Hilton Norfolk Airport.
The ideal candidate will have a dynamic selling background, experience working in a focus-service hotel and be results driven.
If you are looking for an incredible opportunity with future growth potential, we want to hear from you.
*General Manager Position Overview*
The General Manager is primarily responsible for directing and coordinating activities of the hotel to obtain efficiency and maximize profits.
The General Manager is responsible for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance and sales and revenue generation.
The General Manager analyzes business results and works with the leadership team to develop effective strategies.
The General Manager oversees execution, removing obstacles to success and ensuring appropriate resources are available to achieve business results.
Specifically, you would be responsible for performing the following tasks to the highest standards:
* Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the management team, responding to guest inquiries and resolving concerns and hotel-wide meeting participation and facilitation
· The General Manager monitors actual sales and revenues to determine variance and assess goal accomplishments
* Creating an environment in which all employees have the ability to reach their full potential
* Monitor and develop team member performance, particularly the management, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
* Recruit, interview and train team members
* Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements
* Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies
* Serve as primary liaison with hotel owners and corporate entities
Job Requirements
3+ years of general manager, hotel manager, assistant general manager or equivalent experience managing a select-service branded hotel.
* Proven leadership in driving metrics on service, financials and team engagement
* Experience in building strong ownership partnerships
* Proven track record in delivering financial results
* Proven track record of building a cohesive team and facilitating goal accomplishment
* Proven track record of positive employee satisfaction scores
* Understanding of all areas of hotel operations
* Commitment to exceptional guest service
* Strong communication and listening skills, excellent speaking, reading and writing skills
* Aptitude in financial management, financial reports and analysis
* Excellent leadership skills with a hands-on, lead-by-example work style
Preferred Qualifications:
* Hilton brand experience
* Local market expertise
* EOE/AA/Disabled/Veterans
Job Type: Full-time
Pay: $60,000.
00 - $75,000.
00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Paid training
* Vision insurance
Experience level:
* 3 years
Shift:
* 10 hour shift
* 8 hour shift
* Day shift
* Evening shift
* Morning shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Ability to commute/relocate:
* Norfolk, VA: Reliably commute or planning to relocate before starting work (Required)
Experience:
* Hotel management: 3 years (Required)
* Hotel: 5 years (Required)
License/Certification:
* Driver's License (Required)
Shift availability:
* Day Shift (Required)
* Night Shift (Required)
* Overnight Shift (Preferred)
Work Location: In person
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