Family Services Manager

*Hampton Roads Community Action Program* 2410 Wickham Avenue P.
O.
Box 37 Newport News, VA 23607 *JOB DESCRIPTION* Family Services Manager Head Start *Purpose of the Position: *To work as a supervisor/team member with Family Services, other Head Start service areas to ensure the coordination and implementation of activities and services for enrolled children and families.
*Supervisor:* *Family and Community Engagement Coordinator* *Qualifications: *Must have the knowledge, skills and experience needed to perform the assigned functions.
Must possess training, experiences, and knowledge that include social work, counseling, human services, psychology and dealing with a diverse population.
Must possess good communication skills both oral and written.
Must have s a valid VA Driver’s License and reliable transportation.
Must have A Bachelor’s Degree in Social Work, Counseling, Human Services, Psychology, Sociology and/or a related field and at least five (5) years of experience working in a human services setting.
Must successfully pass a criminal background check.
*Duties:* * Will carry out program goals and objectives based on the Head Start/Early Head Start Revised Performance Standards as well as in accordance with the VA State Licensing Manual.
* Will adhere to all local and federal policies/procedures and regulations.
* Will supervise Family Advocates, and conduct personnel evaluations as required by the agency’s personnel policies.
* Will be responsible for the process of recruiting, selecting and enrolling eligible Head Start children, in a timely manner under the guidance and supervision of the Family and Community Engagement Coordinator /Director.
Must ensure that the program is at full enrollment at the start of the program year, and maintain full enrollment monthly.
* Ensure accurate, timely documentation and tracking systems are in place.
(Child Plus) * Will oversee and assist potential/ current Head Start families in obtaining information necessary for registration/enrollment.
* Will ensure the completion of a Family Partnership Agreement (FPA) with each Head Start family; information collected will be used to determine service’s needs.
* Will assist in the collection of data pertaining to the Average Daily Attendance (ADA) and will report the Average Daily Attendance to the Family and Community Engagement Coordinator on a monthly basis.
* Will submit required weekly, monthly, other reports to the Family and Community Engagement Coordinator in a timely manner.
re: ADA, enrollment data etc.
* Will serve as a resource person to parents and staff for referrals to community agencies based on the interest and goals of families.
* Will attend staff meetings, consultations, trainings and workshops as assigned.
* Will facilitate/scheduled staff training to ensure coordination of services.
* Will conduct regular scheduled meetings with the Family Advocates.
* Will monitor and review weekly/monthly reports from the Family Advocates to ensure that families are being contacted on a regular basis and that Family Services is being run effectively based on the Revised Performance Standards.
* Will ensure compliance with health/nutrition requirements for Head Start/Early Head Start students, with regular collaboration meetings with the Health Coordinator and/or Nutrition Managers.
* Will accompany Family Advocates on home visits to families and other service areas as needed.
* Will assist Family Advocates with the arrangement of transportation for family’s child to attend school.
* Will collaborate regularly with all service area Coordinators/Managers in scheduling and conducting child/family staffing’s.
* Will make recommendations regarding personnel actions for Family Advocates in accordance with agency policies and procedures.
* Coordinate with all service areas in planning and implementation Parent Orientation and Monthly Parent Events.
* Performs other duties as assigned by the FCE Coordinator/Director.
*Advocacy and Community Resources:* * Will advocate for services that are available to Head Start families.
* Will identify community resources in coordination with other staff and prepare a community resource list.
* Will establish Community Partnership with agencies in the community that will benefit Head Start children and families.
Hampton Roads Community Action Program is an Equal Opportunity Employer Job Type: Full-time Pay: From $45,825.
00 per year Benefits: * 403(b) matching * Dental insurance * Employee assistance program * Health insurance * Paid time off Patient demographics: * Children Schedule: * 8 hour shift * Day shift * Morning shift Ability to commute/relocate: * Norfolk, VA 23504: Reliably commute or planning to relocate before starting work (Preferred) Language: * Bilingual (Preferred) License/Certification: * Driver's License (Preferred) Willingness to travel: * 25% (Preferred) Work Location: In person