Produce Manager

JOB DESCRIPTION Count on Me – We know what to do, we make it easy, we do our part and we care! Job Title: Produce Manager Job Code: 253 Department: Produce Reports To: Store Manager Primary Purpose: Support the management and duties of store operations to meet financial and sales goals.
Build associate and customer relations and promote a strong culture in support of Food Lion Strategy.
Maintain solid communications with the management team, all associates in the store and throughout the organization.
Duties and Responsibilities: • Manage the Produce Department, including hiring, training, and developing department associates • Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management, training and conducts timely formal performance appraisals for direct reports • Daily management of labor (i.
e.
, expected live) and the coaching of associates to achieve productivity expectation • Providing leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision, and Strategy • Support the achievement of budgeted financial and operating results • Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible, and friendly customer service all while creating a positive shopping experience for customers • Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers’ expectations • Control store expenses through proper ordering, care for supplies and equipment • Understand and use company tools such as financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems • Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained • Ensure Produce Department schedules are written to provide extraordinary customer service • Has a complete understanding of scheduling, sales, projections, wage percent, interviewing, hiring, training, company information, and all other items deemed necessary to manage the Produce Department • Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines • Observe and correct all unsafe conditions that could cause associate or customer accidents • Record and report all associate and customer accidents in accordance with established Food Lion procedures • Monitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent losses • Ensure that all advertising and sales promotion materials and signage applicable to the Produce Department are properly utilized • Ensure compliance with local, state, and federal regulations • Adhere to all company guidelines, policies, and standard practices • Maintain security standards • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses • Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales • Perform all other duties as assigned Qualifications: • High school graduate or equivalent preferred • Excellent interpersonal, organizational, communication and customer service skills • Good understanding of store operations preferred • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to use technical information to solve problems • Ability to lead and direct others • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations • Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified Food Safety Manager” or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation Physical Requirements: • Ability to use computers and other communication systems required to perform job functions • Ability to use handheld computers for orders, mark downs, scan outs, and inventory • Stand 100% of the time, frequently walking short distances • Ability to push or pull up to 2000 pounds using a pallet jack or float • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs.
continuously, 25 lbs.
frequently, and approximately 100 lbs.
on occasion • Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time • Have sufficient visual ability to check invoices, dates, and other written documents Job Type: Full-time Pay: $19.
00 - $24.
00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible spending account * Health insurance * Paid time off * Parental leave * Retirement plan * Tuition reimbursement * Vision insurance Ability to Relocate: * Norfolk, VA 23502: Relocate before starting work (Required) Work Location: In person