Posted : Sunday, September 01, 2024 06:05 AM
Here at Centura College we believe in the popular saying, “If you love what you do, you'll never work a day in your life.
" Take a look at what the many faces of our company has to say about what our company culture is like: https://youtu.
be/52FoUP7XU2U
*Responsibilities/Duties/Functions/Tasks*
* Greet all visitors to the campus
* Answer the telephone using the telephone techniques outlined in the Receptionist Training Packet
* Anticipate advertising and subsequent inquiry calls through familiarity of the monthly Media Calendar
* Clip and paste media ads on advertising tracking sheet and fax to the Advertising department.
* Anticipate Television Inquiries and exercise requisite preparedness for increased calls by actively using the TV schedules that are distributed by the Home Office or TV stations directly
* Provide customer service to students by acting as a liaison between students and front office staff
* Provide administrative support to the staff and faculty on an as needed basis
* Perform a daily audit of all inquiries received using the Lead Master Listing Summary Report from CampusVue and distribute it to the Campus Director of Admissions by 10:00 AM the following day
* Partnership with Educational Resources to ensure efficiency and accuracy in receiving and reporting Telemarketing Inquiries
* Highlight the student’s name in the Financial Aid Appointment Book as schedule appointments are kept to facilitate timely follow‐up by the Admissions staff of missed appointments.
* Assist with the scanning of student files
* Perform additional job duties at the direction of the Campus Director of Admissions and the Campus Executive Director
*Education/Experience/Skills*
* High School Diploma or GED, or equitable on‐the‐job experience
* Excellent customer service, communication, and people skills
* Experience as a receptionist/switchboard operator is a plus
* Must be willing and able to work in a fast‐paced team environment
* Exceptional computer skills (Word, Excel, Outlook) are required
* Prior experience in a college admissions environment is preferred
* Ability to prioritize tasks and be organized is a necessity
#ORG
Job Type: Full-time
Pay: $13.
00 - $17.
50 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Health insurance
* Life insurance
* Paid time off
* Tuition reimbursement
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday
* Weekends as needed
Experience:
* receptionist/switchboard: 1 year (Required)
* Microsoft Office: 1 year (Preferred)
Work Location: In person
• Phone : NA
• Location : 7020 North Military Highway, Norfolk, VA
• Post ID: 9067771209
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