Posted : Tuesday, April 16, 2024 04:08 PM
Overview:
This position is based at the Oceana Base in Virigina Beach, VA
Transform your Career at ECPI University
Since 1966, ECPI University’s employees have been dedicated to helping students achieve their academic and career goals through our unique education model.
Our culture is to prioritize our students’ success through the support of our dynamic team and industry focused curriculum.
ECPI University provides a stable work environment, with professional growth opportunities, and competitive benefits.
If you are interested in joining us in making a difference in students’ lives, we would love to hear from you to discuss the opportunity.
Benefits of Employment
ECPI University provides comprehensive benefits, some of which are highlighted below:
Tuition scholarship program available to full-time employees and their immediate family members after 90 days of employment
Competitive compensation and medical/dental benefit plans
PTO and holiday pay
401(k) participation with possible employer contributions
ECPI University is seeking an experienced customer service professional to assist in providing general information regarding educational programs to potential students, particularly in the Naval Air Station base.
This position will be based in Oceana Naval Bay with some additional travel to other military bases within the area.
If you have experience working with military personnel, this might be a great fit for you.
Responsibilities:
Represent ECPI University on the base and be able to provide information on the university’s educational programs and process for admissions
Provide excellent customer service to all potential students through consistent and effective initial outreach and follow-up
Be able to explain military and veteran education benefits
Schedule and conduct interviews with qualified candidates for admissions via the telephone and in person
Help identify potential obstacles for new students and create solutions that will help lead to graduation.
Assist admissions team in achieving important goals.
Maintain the highest level of ethics through ensuring that there is 100% compliance to all areas of admissions.
Work closely with key departments to ensure the successful start of new students.
Provide administrative support to instructors and provide assistance in holding in-person and webinar classes on the base
Be able to work some evenings and weekends in support of University programs and be able to travel less than 10 nights a year to events outside the local area.
Qualifications:
Education/Experience:
Bachelor’s Degree preferred
Prior Military Experience preferred
Must be able to receive access to military base installations.
Must submit to military installation background check to gain access.
Skills/Abilities:
Ability to work a flexible schedule, including weekends; reliable transportation to and from military bases.
Must be able to travel up to 75%.
Effective verbal and written communication skills.
Effective computer skills as well as familiarity with efficient use of social media.
Ability to inspire potential students by presenting the University programs, culture and resources in energetic and ethical manner via the phone.
Previous experience working in an environment that highlighted relationship building as well as overall results.
Demonstrate the ability to work effectively both independently as well as part of a team.
Desire to learn and apply what you learn in your daily activities.
ECPI University is proud to be an Equal Opportunity Employer.
• Phone : NA
• Location : 5555 Greenwich Rd, Virginia Beach, VA
• Post ID: 9003036035
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